Size: Make sure to measure your dog carefully before ordering. Each brand varies in sizing. To find the right size, measure both around your dog’s neck and chest. Ensure the product is appropriate for your dog’s weight and strength. Please refer to our size guide for more information and restrictions.

Fit: Always check the products are adjusted correctly to fit well. When adjusting the harness, tighten the neck and chest straps until only two fingers can fit underneath, it should fit snug and secure to avoid harness moving unnecessarily or coming off but still be a comfortable fit.

Suitability: Customer is responsible for determining suitability and safety for their dog.

Improper use: Our harnesses are meant as complementary fashion accessories for walking and are not intended to manage dogs with behavioural issues. Do not use our harness in a car with seatbelt attachment as this significantly increases the risk of injury and breakage from sudden impact. Our products should only be used under supervision. Do not use the product at night or if dog is left in crate unsupervised to avoid getting tangled and increasing risk of choking.

Check regularly: Check for wear and tear before each use. Check especially any wear or damage to hardware and stitching. Never use a faulty or damaged product.

Water exposure: Avoid using our products in water as any prolonged water exposure (especially salty water) can damage the hardware and weaken materials.

Disclaimers: Each of our products is carefully handmade, and as a result, no two items are exactly the same. You may notice slight variations in colours, finish, texture and size, and small imperfections are a natural part of the handmade process. These subtle differences are to be expected and what make each piece unique, adding character to your product and a testament to the handcrafting process. Colours can also appear little different on phone or computer screens or due to lighting.

Please also see our care guide.

Size: Make sure to measure your dog carefully before ordering. Each brand varies in sizing. To find the right size, measure around your dog’s neck where the collar would sit. Please refer to our size guide for more information and restrictions.

Fit: Always check the products are adjusted correctly to fit well. You should fit two fingers underneath the collar for a comfortable but secure fit. A too tight collar may cause discomfort and too lose collar can come off the dog.

Suitability: Customer is responsible for determining suitability and safety for their dog. Collars should not be used on dogs who are excessive pullers or have weak tracheas.

Improper use: Our collars are meant as complementary fashion accessories for walking and are not intended to manage dogs with behavioural issues, be used for tethering or for any use that puts excessive strain on your dog's neck, such as during vigorous pulling or restraining. Do not use the collar in a car with seatbelt attachment as this significantly increases the risk of injury and breakage from sudden impact. Our products should only be used under supervision. Do not use the product at night or if dog is left in crate unsupervised or playing inside with other dogs to avoid getting tangled.

Check regularly: Check for wear and tear before each use. Check especially any wear or damage to hardware and stitching. Never use a faulty or damaged product.

Water exposure: Avoid using our products in water as any prolonged water exposure (especially salty water) can damage the hardware and weaken materials.

Disclaimers: Each of our products is carefully handmade, and as a result, no two items are exactly the same. You may notice slight variations in colours, finish, texture and size, and small imperfections are a natural part of the handmade process. These subtle differences are to be expected and what make each piece unique, adding character to your product and a testament to the handcrafting process. Colours can also appear little different on phone or computer screens or due to lighting.

Please also see our care guide.

Size and fit: Make sure to check our size guide before ordering. Each brand varies in sizing. Our leads come in two sizes intended for different size and strenght of dog. Please refer to our size guide for more information and restrictions. Using the wrong size may lead to breakage or damage.

Suitability: Customer is responsible for determining suitability and safety for their dog.

Safe use: Always securely attach the leash to a well-fitted collar or harness. Regularly check that all clasps and fittings are properly attached before each walk. Hold the leash firmly if using the hand held style and avoid wrapping it around your fingers, hand, or wrist to prevent injury in case of sudden pulling. Use caution in crowded areas or near traffic, and always supervise your dog while on the leash to ensure their safety.

Improper use: Our leads are meant as complementary fashion accessories for walking pet dogs and are not intended to manage dogs with strong behavioural issues or for tethering. Do not use our leashes as a seatbelt or for securing your dog in a vehicle, as this significantly increases the risk of injury and product failure in the event of sudden impact or breaking. Our products should only be used under supervision.

Check regularly: Check for wear and tear before each use. Check especially any wear or damage to hardware and stitching. Never use a faulty or damaged product.

Water exposure: Avoid using our products in water as any prolonged water exposure (especially salty water) can damage the hardware and weaken materials.

Disclaimers: Each of our products is carefully handmade, and as a result, no two items are exactly the same. You may notice slight variations in colours, finish, texture and size, and small imperfections are a natural part of the handmade process. These subtle differences are to be expected and what make each piece unique, adding character to your product and a testament to the handcrafting process. Colours can also appear little different on phone or computer screens or due to lighting.

Please also see our care guide.

Check regularly: Check for wear and tear regularly. Check especially any wear or damage to hardware and stitching. Replace damaged products to avoid loss.

Water exposure: Any prolonged water exposure (especially salty water) can damage the hardware and affect durability.

Safe use: Our poop bag holders are designed to carry poop bags. Avoid overfilling or storing heavy items, as this may strain the material and hardware. We do not recommend using it to store treats or food as it could attract dogs to chew it. Before each walk, ensure the poop bag holder is securely attached to your leash’s D-ring to prevent loss. Be careful of the hole in the bag intended for poop bags in case of storing other items than poop bags as small items can fit through it.

Unsafe use: Our poop bag holders are not toys and should not be chewed or played with by dogs. Do not leave available unsupervised and keep out of reach of pets and children to prevent any risk of choking or accidental ingestion.

Closure and loop mechanism use: Handle with care when opening and closing to preserve the fastening mechanism. Avoid trying to close an overfilled bag as this can damage the loop and cloure mechanism over time.

Material: Our poop bag holders are made of apple 'leather', a cruelty-free alternative to real leather. While it is a durable material, it can be scratched and stained. Please see our product care guide on how to take care of your items.

Disclaimer: Each of our products is carefully handmade, and as a result, no two items are exactly the same. You may notice slight variations in colours, finish, texture and size, and small imperfections are a natural part of the handmade process. These subtle differences are to be expected and what make each piece unique, adding character to your product and a testament to the handcrafting process. Colours can also appear little different on phone or computer screens or due to lighting.

All our products are made using high quality materials with expertise craftsmanship but no dog product is indestructible. All products are quality checked but the customer accepts all responsibility to inspect the products on arrival in case of damages occur in transit. If you notice any issues, please contact us immediately at hello@minlamilan.com

Before each use, customers must check items for wear or damage and ensure they are fit for use.

Always follow our size guide for proper fit and discover our product care guide to keep your products in good condition as long as possible.

By purchasing our products, you acknowledge and accept that Minla is not liable for injury, loss, or damage resulting from misuse, improper fit, or failure to check for wear and tear.

Each of our products is carefully handmade, and as a result, no two items are exactly the same. You may notice slight variations in colours, finish, texture and size, and small imperfections are a natural part of the handmade process. These subtle differences are to be expected and what make each piece unique, adding character to your product and a testament to the handcrafting process. Colours can also appear little different on phone or computer screens or due to lighting.